FAQs
What services does Adventuring Duo provide?
Adventuring Duo specializes in vibrant and high-quality portrait photography, including maternity and baby photos. We also offer professional social media marketing services, event coverage like weddings and public gatherings, and real estate photography using advanced handheld cameras and FAA-registered drones.
How can I ensure the best results from my photo or video session?
Communication is key! Share your vision and expectations with us, and we will work closely with you to plan the session. We also recommend checking our tips and preparations guide, which can be found on our website
What is your cancellation and refund policy?
We understand that plans can change. Our cancellation and refund policy is designed to be as accommodating as possible while allowing us to plan resources accordingly. Details are available upon request and are also outlined in our service agreement.
Do you offer packages for multiple services?
Yes, we offer a variety of packages that combine our services. These packages are perfect for clients needing comprehensive coverage, such as weddings, business branding, or full real estate listings. Custom packages can also be arranged to suit specific needs by reaching out to us via our website’s contact form, email, or phone.
What is the return policy for merchandise and prints?
Due to the customized nature of our merchandise and prints, all sales are generally final. However, if there is an issue with your order, such as a defect or damage during shipping, please contact us immediately so we can resolve the situation.
How can your services benefit my business?
Our dynamic and high-resolution images and 4K videos can significantly enhance your business's online presence, attract more customers, and effectively showcase your products or services. Our drone and gimbal technology provide unique aerial views and walkthroughs that are ideal for real estate, rentals, and Airbnbs.
Are your drone operators certified?
Yes, all our drone operators are FAA registered and comply with all regulations to ensure safe and legal operation during all projects.
How long will it take to receive my merchandise or prints?
Since our merchandise is created using a dropshipping service, the production and shipping times can vary. Typically, orders are processed and shipped within 2-3 weeks. You'll receive a tracking
number as soon as your order is dispatched.
Do you offer international shipping for your merchandise and prints?
Yes, we provide international shipping. Shipping rates and times vary depending on the destination. Please check our website or contact us directly for specific details related to international orders.
How can I purchase your merchandise and prints?
Our prints are available through an online dropshipping service, Darkroom. Order Prints Now
Our merchandise is ran thru Etsy Stores —LINK—